Building a sustainable e-commerce business

電子商務與ERP整合，一個長期、可持續的計劃

by Shearwater Taiwan April 23, 2021

電子商務的崛起是穩定且持續的。現代電子商務似乎看起來像是科技獨角獸的遊樂場，但像亞馬遜和阿里巴巴這樣的巨頭卻是卑微企業的典範。根據 Shopify 的 2021 年電子商務未來 5 個趨勢，Covid-19 大流行為電子商務行業帶來了強勁動力，「10 年的電子商務成長在短短 90 天內發生」。

然而，建立可持續的電子商務業務需要對關鍵 IT 基礎設施進行明智的投資。

大多數電子商務平台都建立在促進交易的前端系統上。對業務開發和營運至關重要的數據的處理通常是在電子表格上手動完成的，這個過程經常充滿人為錯誤。

電子商務交易的快速發展和不斷變化的客戶需求需要整合到後端系統，該系統能夠組織業務流程、簡化流程並產生新的見解。這將對建立可持續的電子商務業務大有幫助

雲端企業資源規劃 (ERP) 系統等現代 IT 軟體除了提供有助於策略決策的見解之外，還可以幫助公司實現關鍵業務流程的自動化。

以下是電子商務企業可以從基於雲端的 ERP 系統中獲得的三個好處：

E-Commerce and ERP Integration, a Long-Term, Sustainable Plan

Real-Time Dashboards

One of the key drivers of growth that has fuelled the E-commerce market is the ability of businesses to tailor the delivery of their services or products based on customer preferences.

Cloud ERP systems, when integrated with front end systems of E-commerce, deliver a consolidated view of a business. This provides the leaders of E-commerce businesses with a 360-degree, real-time view of the transaction that is taking place.

These real-time dashboards deliver key data on customer behaviour, which is critical for E-commerce businesses. Leaders of E-commerce companies can use this data to tailor customised shopping experiences for their clientele.

Easy, Code-Free Integrations

Businesses that ship their products to different countries often find themselves having to deal with various third-party logistics providers who all operate on different systems.

Modern-day cloud ERPs are predicated on nimble infrastructures that are tailored to integrate different systems. In addition to this, most cloud ERP providers partner with easy, no-code integrators who often serve to automate processes that have previously been deemed too complex to handle.