Support

Having a 360-degree, real-time view has become an imperative component of customer support. Integrate your support solutions with other core components such as CRM and respond quickly to your customers.

Workato Features for Support

Gain an unprecedented, real-time view of your customers across every touchpoint and unlock new opportunities. Capture data from multiple sources sources and address issues swiftly when it comes to your attention.

Respond to your customers in a timely and orderly manner by integrating your support solutions with your workplace communication solutions. This way, you will get a prompt on Slack or Microsoft Teams when an issue is raised.

Integrate your development tools with your customer service tools such as Zendesk and Survey Monkey/Momentive and address customer issues.

Reduce churn by tracking user activity by integrating apps such as Stripe and Intercom with support solutions such as Zendesk and CRM solutions such as Salesforce.